FAQ

Mouse does not work?
1. Is the device turned on;
2. Check that the receiver has been plugged into the host computer's USB port;
3. does not recognize the receiver, re-plug the receiver;
4. The battery is installed backwards;
5. The need to replace the battery;
6. Check the wireless interference exists around;
7. Keep no big obstacle within communication range;
8. can not solve, the user login www.rapoo.com download Arima products for re-yard yard drive.

With the mouse cursor does not move?
1. Use the mouse pad;
2. Move the mouse in the white paper, in order to determine whether the cursor is used because of the special surface caused problems not move.

Cursor is jittery?
1. Have the user detects ambient interference with other wireless devices;
2. Please check the bottom of the lens aperture for dirt;
3. Check whether the lower cover uneven phenomenon and mouse pad, replace the other mouse pad.

After each use wireless products, whether or not need to unplug the receiver, turn off the switch?
Arima products are designed to automatically power-saving mode. User over a period of time not to use, it will automatically enter power-saving state. So when not in use without closing the switch.

Pairing method
Re-inserted into the receiver in the 30s, simultaneously press and hold the left mouse button to boot.
Wireless products will appear in the use of short-term non-functional?
1. away from other wireless devices around or turn it off, to prevent interference;
2. Effect of the operating system; the computer is running when the program takes up too much computer resources, resulting in CPU can not process the data;
3. Check the battery is low, low power indicator flashing, replace the battery.

Wireless mouse when you need a new battery?
Most wireless mouse has a low power indicator, low battery indicator light starts blinking to remind battery replacement.